FAQ - Preguntas Frecuentes / Frequently Asked Questions
Preguntas Frecuentes / FAQ
How long will my order take to arrive?
Ecuador: 2-5 business days. International: 5-10 business days via DHL Express.
Ecuador: 2-5 business days. International: 5-10 business days via DHL Express.
What are the shipping costs?
- Ecuador: FREE
- International via DHL: $45 USD
- International FREE on orders over $250 USD
¿A qué países envían? / Where do you ship?
We ship worldwide via DHL Express. We ship worldwide via DHL Express to USA, Canada, Mexico, Latin America, Spain, Italy, UK, Germany and more.
¿Cómo rastreo mi pedido? / How do I track my order?
You will receive an email with your tracking number when your order is dispatched.
¿Qué métodos de pago aceptan? / Payment methods?
Visa, Mastercard, American Express, Discover, and PayPal. 100% secure.
¿Puedo cambiar la talla? / Can I exchange sizes?
Yes, within 15 days of delivery. Please consult our returns policy.
¿Las prendas son de calidad premium? / Are products premium quality?
All our garments are original, made with premium materials and high-quality embroidery. We design in Ecuador with international standards.
¿Tienen tienda física? / Physical store?
Yes, in Quito, Ecuador. Av. 6 de Diciembre y Mercurio, Estadio Olímpico area.
¿Cómo contactarlos? / Contact?
Email: hola@indlovers.com
WhatsApp: +593 ...
Instagram: @indlovers
